Register now for #PKNCDF

Tickets are now available for the second Pecha Kucka Night Cardiff on Thursday 27th May. I’ll be presenting a talk entitled ‘Helping people think like a designer’, it should be a brief intro to Design Thinking, Service Design & Engagement. The night is happening at Chapter Arts and tickets are free but you do need to register, which you can do here

Pecha Kucha is a presentation format that encourages concise points, bold visuals and fun. It does this by strictly limiting presenters to 20 slides for 20 seconds each.

TEDx Cardiff highlights

Black Holes, Ear wax eating maggots, Beatboxing, T-Pain and Vintage Vocoders were just some of the topics discussed at TEDx Cardiff this Wednesday. 

The independently organised TED event was put together by Neil Cocker and Claire Scantlebury, it was a great evening and certainly got me excited about many things I never even knew about, my highlights were:

Wendy Sadler and her excellent explination of how vocoders work. She showed some great vintage clips of the first ever vocoder performance.

Robert Simpson and his enthusiastic and simple explanation of how small and insignificant we are on earth!

DK and his Inspiration Found project, which presented his recent book project. Have a look at this here: http://gnatgnat.com

Thanks to all the organisers for the excellent line up, great venue, cheap tickets, friendly people and inspirational talks.

Service Design Thinking Is Now Online

An abridged version of the ‘Brief Guide to Service Design Thinking’ presentation myself and Nick Marsh have been working on is now online. This version is focused what it means for people interested in UX (it was delivered at the UX Brighton event in January).

Amazingly, it’s only been up 24 hours and it’s already had over 500 views, been the most ‘tweeted’ presentation on SlideShare and made it onto the homepage.

If you run an event and would like to discuss how ‘A Brief Guide To Service Design’ could be tailored to your audience, or you would like us to talk at your conference then please get in touch.

A Brief Guide To Service Design Thinking

Myself and Nick Marsh presented our first ‘Brief guide to Service Design’ presentation last Tuesday at UX Brighton. The presentation focuses on two key areas — Design Doing & Design Thinking and provides what we believe to be a true reflection of the practice and approaches of Service Design today.

UX Brighton is a network for people interested in digital media, they run regular networking events, talks and book clubs. All events are published on www.uxbrighton.org or you can follow them on twitter. Thanks to UX Brighton for having us, iCrossing for hosting the event and Magax for the beers.

User Experience and Service Design

Sylvain Cottonq from Integratedplace has published a great presentation about User Experience (UX), Service Design and Design Thinking on Slideshare. It even includes my Argos Experience Storyboard that I designed for a thinkpublic workshop to help explain service prototyping.

The User Experience/Service Designer
This presentation made me think about an article I read recently titled ‘The Spectrum of User Experience’ that was posted by Information Architects (iA) on their blog. The diagrams show how the UX designer is at the centre of the process, sitting between Technology, Economy and Design as well as points of overlap between each discipline.

Continue reading…

Sharing My Slides

Slideshare is website that enables you to upload presentations for others to view, you can add notes, audio and comments. You can view my first presentation here, it’s from the Service Design Network Conference in Amsterdam last year, it was a Pecha Kucha presentation.